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Welcome to the learning lab

AI Support Samurai is an open, hands-on learning lab for AI-enabled production support. All data is synthetic, from the fictional Northwind Commercial Bank. AI outputs are AI-generated and need human review.

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Choose your path

How to use this app

• Guided TourA 60-second walk through the lab. Try it first if you are new.
• Command CenterService health, SLOs and recovery times at a glance. Try selecting a service tile.
• War RoomA major incident with and without AI assistance. Try drafting a post-incident review.
• Morning BriefAn AI-written daily operations summary. Try generating today's brief.
• QBR GeneratorA print-friendly quarterly business review. Try printing or saving it as PDF.
• SLO LabError budgets and burn-rate alerts. Try moving the SLO target slider.
• Readiness GateA production readiness review. Try scoring a sample application.
• Resilience MapperBusiness services mapped to dependencies and tolerances. Try running a disruption scenario.
• Vendor ScorecardSupplier performance and concentration risk. Try adjusting the supplier mix.
• Knowledge DojoTurns an engineer note into a structured runbook. Try the sample note.
• Productivity Dividend CalcEstimates capacity AI assistance can return. Try changing ticket volumes.
• Adoption MaturityA self-assessment of AI adoption maturity. Try answering all questions for a roadmap.
• GuardrailsPatterns for responsible AI in operations. Try reading one guardrail end to end.
• Use Case LibraryA library of AI use cases. Try filtering by practice.
• Case StudiesHypothetical end-to-end scenarios. Try reading the lessons learned.

Live AI features have a small daily limit so everyone gets a turn.